Get Excited

We're about to create something awesome together!

I am so excited to get started on your project!

With our powers combined, we will strategically create a website that excites your site visitors, brings in more inquiries, and truly displays your expertise to your target audience.

Amazing! So talented, responsive, responsible. Just can't say enough good things about Brittany!
Rachel Varn of Pedal Power Kids w/ Family
Rachel Varn
CEO of PedalPower Kids

Let's Get To Work

On this page, you will find the following:

Table of Contents

Project Management

Now you’re booked in my schedule, we’ll stop using email to have our conversation and we’ll start using my project management tool, Asana.

A project management tool is a secure space online where we have conversations, share files, set reminders, and create to-do lists.

Whereas files often get lost when I’m managing projects through email, nothing gets lost or forgotten in Asana. It’s the simplest way to keep your project organized and make sure it goes as smoothly as possible!

Don’t worry – you won’t need to pay for this tool and it’s not hard to use. Watch the video below to see a 2-minute tutorial on how to use it!

Here's what I'll need to get started

In order to stick to timeframes and deadlines set, I will need all the content for your website before I start the project.

Here are the pieces of content that I’ll need before your website launches:

  • Branding Guidelines and Logo if I am not doing your branding.
  • Website Copy if you have it already. Otherwise, we will work on this together!
  • Photos. If you don’t have any yet, we will strategize this portion of your content together. We may use stock photography sources.

You can upload these files to the ‘Homework’ task in our Asana project. (See the next section of this page to understand how to do this.)

Communication and Timelines

During our project, we’ll use Asana to keep track of all our tasks and deadlines, and keep all communication in one place. This means that from now, we’ll stop using emails to avoid long email threads and risk losing track of our deadlines, files, and to-do’s.

Asana is a free project management tool, so you don’t need to pay for anything. You’ll simply receive an invitation from me to join your project and you’ll be all set!

Refer back to the video in the Project Management section of this page for a quick refresher on Asana.

When presenting concepts or going through revisions, we may jump on a Zoom call to go through the presentation and questions live – I’ve found that this really helps the project to progress faster!

OFFICE HOURS

I only work with a couple of clients at once to ensure speedy communication, however, please be mindful that we may be in different timezones when expecting a reply from me. My office hours are Monday-Friday from 9am-5pm EST.

Feedback Guidelines

I really appreciate simple and straightforward feedback. It helps me clearly understand your thoughts and make the right changes to your project!

My design process is very intentional and I always ensure that each element is built with purpose. So while I will do my best to walk you through my thought-process, don’t hesitate to ask questions if you’re unsure about something. This also helps show that you value my opinion and trust my expertise!

Here are a few tips on providing awesome feedback:

  • Try and use bullet points to break up your feedback.
  • Use headers to organize your feedback.
  • Read over your feedback to make sure it’s clear and check that you’ve answered any questions I may have asked.
  • Post your feedback as a comment on the relevant Asana discussion instead of emailing me directly. Back and forth emails can get tiring but communicating in Asana is a breeze!
  • If you have team members that would like to add their feedback, I kindly ask that you gather the feedback into one message. This stops everyone from getting confused and keeps the project organized.

Tools We Will Use

Asana
Asana is the main tool we’ll use for your project. This is where we will keep track of all conversations (no more emails!), tasks, and deadlines. You’ll be able to get a clear overview of your project at any time within the app.

Zoom
We’ll use Zoom for all our consultation calls. Zoom is great because it allows us to see each other (almost like a real coffee date!) and I can share my screen to take you through presentations for easy live feedback.

HoneyBook
HoneyBook is my go-to client management system. This is where you will find all your invoices, contract, and questionnaires you fill out during the project.

Google Drive
I use Google Drive to store all my project files. At the end of the project, I’ll send you a link to download your files and store them in a safe place as the link is only available for 30 days after project end.

Frequently Asked Questions

Here are answers to my most frequently asked questions. If you don’t see an answer to a specific question, please don’t hesitate to ask during our scheduled Website Discovery call or by emailing me at hi@britahknees.com!

Once your project begins, you should be able to set aside 1-3 hours a week for design feedback. If you plan to be traveling or on vacation during our project, let me know so I can adjust the schedule.

Absolutely! At the end of your project, I offer a complimentary Zoom screen-share tutorial to help you learn how to manage and update your own website. This takes 60-90 minutes depending on the complexity of your website.

Though not required, I do offer ongoing website support subscriptions. Think of it as insurance for your website. Learn more here!